FAQS
Frequently Asked Questions
We carefully hand clean every wedding gown with gentle chemicals that dissolve the different kinds of stains. Then your wedding gown is rinsed in pure solvent until it is completely clean.
Your completely clean wedding gown is carefully packed with acid-free tissue in a special box that is also completely acid-free. This protects your wedding gown from the air and light that cause unprotected wedding gowns to yellow, as well as from the acidic content of ordinary wedding chests that “scorches” your wedding gown.
Spills such as soda, wine and cake (many times caused by a guest and unnoticed by the bride) contain sugar and often dry without leaving a visible mark. Sugar is not dissolved during ordinary dry cleaning and caramelizes over time into ugly brown stains. Ordinary dry cleaning does not remove these disfiguring stains, and it takes a special process called color restoration to remove them. We take extra steps to be sure all stains, both seen and unseen, are removed.
We are the first in the industry to offer truly environmentally-friendly wedding gown cleaning, restoration, and preservation. We use solar power to run our machines, recycle 100% of production waste and even use boilers that reuse/ purify the water that we use.
Such things as a headpiece and veil, petticoat, gloves, garter, and handkerchief may be stored with your wedding gown. There is an additional charge for storing your wedding gown and veil separately. Shoes should not be stored with your wedding gown because fumes from the leather and glue may cause damage.
Avoid storing your preserved wedding gown in the attic or the basement. Attics are too hot, and basements are too damp. And if a pipe breaks in your basement, it is a law that the water will find your gown. Also avoid storing your gown against any outside wall that is below gown because the damp from the wall will eventually penetrate your wedding gown box.
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We are happy to assist you with any questions that you might have about our services.